Broadband Hum

Had to raise a fault with Demon last week as my broadband went to snails pace….

Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is – 135 kbps
DSL connection rate: 448 kbps(UP-STREAM) 1824 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was – 67 kbps

As expected they told me it was a BT fault and raised a call with them.

Reply from Demon 19 July 2007 14:18:01

BT have adjusted the signal to noise ratio on your ADSL line and believe this
will stabilise the service. Please allow 24hrs for the process to complete. If
you are still experiencing intermittent synch after 24hrs, please contact us on
the usual number.

Modem shows


Output Power (dBm) up/down = 12 / 17
Attenuation (dB) up/down = 31 / 55
Noise Margin (dB) up/down = 19 / 10
Vendor Id (local/remote) = ALCB / TSTC


Output Power (dBm) up/down = 12.0 / 16.0
Attenuation (dB) up/down = 31.5 / 55.0
Noise Margin (dB) up/down = 19.0 / 12.0
Vendor Id (local/remote) = ALCB / TSTC

Just carried out a test @ using Sprint and got 572 Kb/s down and 184 Kb/s up which sucks especially for £25 p/m. I’m currently considering going for Virgin’s 2mb £10 p/m service as cables just arrived in my area. I’ve read good and bad reviews on their service but they’re offering 30 day money back guarantee so during this time I will keep my ADSL running and if turns out to be rubbish i’ll just cancel it.

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