2 guys turned up about half 12 and although the barely spoke any english they managed to install my service and get it working, I couldn’t get them out the door fast enough so I could pull it all apart. They installed the box behind the TV so i’ve had to run some CAT5 into the spare room where the router is. Everythings configured and seems to be working ok.

Much happier with that, means i’m paying £15 less p/m but getting 1 meg more lol