ZyXel VMG8924-B10A Supervisor Password

The device has a hidden supervisor (super admin) account available on it that will give you access to extra features not normally available via the normal “admin” login.

This was carried out on a vanilla device i.e not supplied by an isp with their specific firmware loaded so YMMV.

Obtaining the supervisor password
Firstly not all firmware versions allow the extraction of the password but after some searching I managed to obtain one. VMG8924-B10A_1.00_AAKL.16_C0

This tutorial assumes you are proficient with flashing the device via the gui and understand telnet/ssh etc.

Download firmware VMG8924-B10A_1.00_AAKL.16_C0.zip and extract files to a folder
Open gui to
Log in using admin/1234 (or whatever password you have previously set)
Click Maintenance > Firmware Upgrade
Click Choose File and select the bin file from the zip you previously downloaded
Click Upload
Wait 5 minutes
Reconnect to GUI
From the Connection Status page click the right arrow labelled “Status” on the far right of the screen.
On the page that open under the device information pane the firmware version should show V1.00(AAJZ.11)C0 this verifies you have flashed the firmware successfully.
Using PUTTY or similar open a telnet session to Login: admin Password: 1234
In putty set lines of scrollback to 9999
In the command prompt type
save_default clean
Then type
This will result in many many lines of configuration text being outputted to your terminal window.
Copy and paste all of the text into a notepad document

Search the notepad document for

The first line will be


which is the username you will use

The line directly after it will be similar to

This is your Supervisor account password so copy it and keep somewhere safe.

Exit/close your terminal window.
Open a browser page to
Login using the supervisor username and password.
Congratulations you now have access to extra features etc.
You can also login as a supervisor via telnet and will give you access to a real shell by using the sh command as opposed to the simple/strangled command one when logging in as admin.

You may also like


Leave a Reply

Your email address will not be published. Required fields are marked *